Privacy Policy

At GLandNav, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website. This policy complies with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Information We Collect

Personal Data

When you use GLandNav, we may collect personally identifiable information, such as:

• Account Information: Email address, first and last name when you register for an account
• Contact Information: Phone number, address, state, province, ZIP/postal code, city
• Feedback Data: Email address and feedback content when you submit feedback through our forms
• Communication Data: Records of your communications with us
• Usage Data: Information about how you use our services

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic site functionality and security
• Analytics Cookies: Google Analytics to understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Performance Cookies: Help us improve site performance and user experience

Usage Data and Analytics

We collect information automatically when you visit our website or use our application:

• Technical Data: IP address, browser type and version, device identifiers
• Usage Analytics: Pages visited, time and date of visits, time spent on pages
• Google Analytics: We use Google Analytics to analyze website traffic and user behavior (anonymized data)
• Performance Metrics: Application performance and error reporting

Location Data

GLandNav collects real-time location information from your device to provide GPS guidance and field mapping features. This data is essential for the core functionality of our application.

How We Use Your Information

We use the collected data for various purposes based on the following legal bases under GDPR:

• Contract Performance: To provide and maintain our Service, process subscriptions
• Legitimate Interest: To improve our Service, analyze usage patterns, and ensure security
• Consent: For marketing communications and non-essential cookies (where required)
• Legal Obligation: To comply with applicable laws and regulations
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service
• To provide customer support and respond to feedback
• To gather analysis or valuable information to improve our Service
• To monitor the usage of our Service and detect technical issues
• To detect, prevent and address technical issues and security threats

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

• Account Data: Until you delete your account or request deletion
• Usage Analytics: Up to 26 months (Google Analytics default)
• Feedback Data: Up to 3 years for service improvement purposes
• Legal Requirements: As required by applicable laws

Data Storage and Security

Your data is stored securely on our servers and is protected using industry-standard encryption and security measures. We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy.

Disclosure of Data

We may disclose your personal information in the following situations:

• To comply with a legal obligation
• To protect and defend the rights or property of GLandNav
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

Your Data Protection Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for processing at any time
• Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise these rights, please contact us at privacy@4digsoft.com. We will respond within 30 days.

International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by the European Commission
• Other legally recognized transfer mechanisms

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

• General Support: support@4digsoft.com
• Privacy Matters: privacy@4digsoft.com
• Data Protection Officer: dpo@4digsoft.com

Third-Party Services

We use the following third-party services that may collect your data:

• Google Analytics: For website analytics (Privacy Policy: https://policies.google.com/privacy)
• Google Play Services: For app distribution and payments
• Apple App Store: For app distribution and payments

These services have their own privacy policies and data processing practices.

For the complete Privacy Policy, please visit: https://www.4digsoft.com/privacy-policy.html